Of all the people who may be especially at risk you will need to pay particular attention to people who may have special needs, including those with disability. The disability rights commission estimates that 11 million people in the UK have some form of disability, which may mean they find it more difficult to leave a building if there is a fire.

Under the disability Discrimination act, if disabled people could realistically expect to use your premises, then you must anticipate any reasonable adjustments that would make it easier for that right to be exercised. The disability Discrimination act includes the concept of "reasonable adjustments" and this can be carried over into fire safety law. It can mean different things in different circumstances.

For a small business, it may be considered reasonable to provide contrasting colours on a handrail to help those with vision impairment to follow an escape route more easily. However, it might be unreasonable to expect that same business to install an expensive voice-alarm system. Appropriate "reasonable adjustments" for a large business or organisation may be much more significant.

If disabled people are going to be in your premises then you must provide a safe means for them to leave if there is a fire. You and your staff should be aware that disabled people may not react, or can react differently, to a fire warning or small fire. You should give similar consideration to others with special needs such as parents with young children or the elderly.

In premises with a simple layout, a common-sense approach, such as offering to help lead a blind person or helping an elderly person down steps may be enough. In more complex premises, more elaborate plans and procedures will be needed, with trained staff assigned to specified duties. In this case you may also wish to contact a professional consultant or take advice from disability organisations.

Consider the needs of those with mental disabilities or spatial recognition problems. The range of disabilities encountered can be considerable, extending from mild epilepsy to complete disorientation in an emergency situation. Many can be addressed by properly trained staff, discreet and empathetic use of the "buddy system" or by careful planning of colour and texture to identify escape routes.

Where people with special needs use or work in the premises, their needs should, so far as practical, be discussed with them. These will often be modest and may require only changes or modifications to existing procedures. You may need to develop individual "personal emergency evacuation plans" (PEEPs) for disabled people who frequently use a building. They will need to be confident of any plan/PEEP that is put in place after consultation with them.

As part of the consultation exercise you will need to consider the matter of personal dignity. If members of the public use your building then you may need to develop a range of standard PEEPs which can be provided on request to a disabled person or others with special needs. Guidance on removing barriers to the everyday needs of disabled people is in BS 8300. Much of this advice will also help disabled people during an evacuation.

1 INTRODUCTION

1.1 APPLICABILITY

1.1.1 The following is the Privacy Policy for Active Fire Management Ltd Privacy Policy, registered in the United Kingdom (Company Number: 4215939).

1.2 GENERAL

0.1.1 When using the term “personal data” in our Privacy Policy, we mean information that relates to our customers or persons seeking information about our products and services, which allows us to identify our customers, either directly or in combination with other information that we may hold. As a customer, your personal data may include for example your name, your contact details, or information relating to services booked through our company.

2 OUR POLICY STATEMENT

2.1 At Active Fire Management Ltd we are committed to protecting your personal information and being transparent about what we do with it, no matter how you interact with us. This commitment applies to all persons who want to or actually buy our goods or services, want information about our services, products and company, attend training, apply for a job or want to learn more about what we do.
2.2 We are committed to using your personal information in accordance with our responsibilities. We are required to provide you with the information in this Privacy Policy Notice under applicable law which includes:
(a) the Data Protection Act 1998, which will be replaced by the General Data Protection Regulation (EU) 2016/679 from 25 May 2018
(b) the Privacy and Electronic Communications (EC Directive) Regulations 2003.
2.3 Processing of your personal information is carried out by or on behalf of Active Fire Management Ltd, registered as a company in England and Wales (4215939).
2.4 This notice, together with our website terms and conditions and our cookies policy tells you about how we collect, use and protect your personal information.
2.5 If you have any queries about our Privacy Notice, please contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone +44 (0) 0870 06 72757 or write to us at Active Fire Management Ltd, Basepoint Centre, Metcalf Way, Crawley, West Sussex, RH11 7XX.

3 WHAT INFORMATION WE MIGHT COLLECT AND WHEN

3.1 When you engage with us by phone, email, mail, in person or online, we may collect information about you (referred to in this Privacy Notice as 'personal information'). This may include your name, postal address, email address, telephone number, date of birth, job title, passport or national ID details and other information relating to you personally which you may choose to provide to us.
3.2 We may collect and process the following categories of information about you.
(c) Your name, surname, contact details (email address, postal address, telephone number
(d) Information about your course/training event bookings, if you require special assistance or if you have specific dietary or medical requirements; when you book on a course or training event.
(e) Information about your health, if you have a medical condition that may require us to make any adjustments to our training events; when you provide us with this information before you commence any training;
(f) Information about other persons you may be booking a training event for; When you make a booking on behalf of other persons;
(g) Information about your transaction, including your payment card details; when you purchase any products or services using a payment card;
(h) Communications you exchange with us (for example, your emails, letters, calls); when you contact Active Fire Management Ltd or you are contacted by Active Fire Management Ltd;
(i) Your comments and feedback; when you reply to our requests for feedback;
(j) Your posts and messages on social media directed to us; when you interact with us on social media; and
(k) Information about how you use our website, such as your searches for services and products; when you navigate on our website.
 
3.3 We may collect and store information about you when you interact with us and give us the information directly. For example, this could be when you:
(a) submit an enquiry;
(b) buy services from us;
(c) register for or use our services;
(d) register for a training event;
(e) participate in our training;
(f) give us feedback;
(g) participate on any online survey or competition;
(h) make a complaint;
(i) apply for a job; or
(j) enter into a contract or agreement with us;
3.4 We may collect and store personal data about you when you interact with us and give us information indirectly. For example, this could be when you communicate with us on social media platforms.
3.5 We may obtain information about your visit to our websites, for example the pages you visit and how you navigate the site, by using cookies. Please visit our cookies policy for information on this.

4 SENSITIVE PERSONAL DATA

4.1 Data protection law recognises that certain types of personal information are more sensitive. This is known as 'sensitive' or 'special category' personal information.
4.2 Sensitive information will only be collected where necessary, so that we are able to comply with regulatory and legal requirements. Clear notices will be provided at the time we collect this information, stating what information is needed, and the reasons why.
4.3 Where necessary if you do not allow us to process any sensitive personal data, this may mean we are unable to provide all or parts of the services you have requested from us. Please be aware that in such circumstances you will not be entitled to cancel or obtain a refund of any price you have paid.

5 HOW AND WHY WE USE YOUR INFORMATION

5.1 We will use your personal information for the following purposes:
5.1.1 To manage your course/training event bookings and provide services:
When you book to attend any of our course/training events, we use your information to perform our services in relation to the course/training event, for example to issue your course instructions, pre-course materials, certificates, and learning materials as applicable
5.1.2 To communicate with you and maintain an effective service relationship:
For operational or administration purposes we may need to contact you via email or phone. This includes sending you confirmation of bookings and payments, sending you details related to your course/training event, notify you of any changes, etc. These communications are not made for marketing purposes, and you will continue to receive them even if you have opted out of receiving marketing related communications. We will also use your personal data if we contact you after you have sent us a request, filled in a web-form through our website or contacted us on social media. Your opinion is very important to us, so we may send you an email or SMS to seek your feedback or further information.
5.1.3 To personalise and improve your customer experience:
We may use your personal data in order to tailor our services to your needs and preferences and to provide you with a personalised product or service. We may also collect information on how you use our website, which pages of our website you visit most, which products and you search for, in order to understand what you like. We may use this information to tailor the content and offers that you see on our website and, if you have agreed to receiving marketing communications, to send you relevant messages that we think you like. If you are in the process of making a booking under your account and you leave our website before your order has been placed, we may contact you in order to help you easily complete your booking.
5.1.4 To inform you about news and offers that you may like:
We may send you marketing communications for our products and services, if you have indicated that you are happy to receive these, for example subscribe to our newsletters or product mailing lists. If you are happy to receive marketing communications, we will provide you with news from us and also send you communications promoting our products and services. You can opt in to receiving information from us by ticking the relevant
You can choose to opt out from receiving marketing communications at any time, by clicking on the relevant unsubscribe link at the bottom of any marketing related email you may receive from us. You may also send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with the header “Unsubscribe”.
5.1.5 To improve our services, fulfil our administrative purposes and protect our business interests:
The business purposes for which we will use your information include accounting, billing, credit or other payment card verification, fraud screening, and safety, security and legal purposes. We may also use your personal information to record and deal with a complaint, record a request not to receive further marking information, and for other essential internal record keeping purposes.
5.1.6 To comply with our legal and compliance obligations:
For legal purses we may be required, according to the course/training event to use your information for compiling reports and records that are required of us by qualification awarding bodies or relevant Authorities. Where required and we are subject to a legal obligation, we may process your personal information to fulfil that obligation.
5.1.7 Responding to a request:
If you contact us with a query, we may use your personal information to provide you with a response.

6 REQUESTING ACCESS TO YOUR PERSONAL DATA

6.1 You have a right to request access to the personal data that we hold about you. This could include booking information relating to services you have purchased from us.
6.2 If you would like to request a copy of your personal data, please visit our dedicated page for more information: http://activefiremanagement.co.uk/contact-us.
6.3 If you have questions in relation to your personal data, please contact us at: This email address is being protected from spambots. You need JavaScript enabled to view it..

7 WHO DO WE SHARE YOUR INFORMATION WITH?

7.1 We will only use your information for the purposes for which it was obtained. We will not, under any circumstances, sell or share your personal information with any third party for their own purposes, and you will not receive marketing from any other companies or other organisations as a result of giving your details to us.
7.2 We will only share your data for the following purposes:
7.2.1 Compliance & Quality Management Requirements

We may be required, according to the course/training event you attend, to use your information for compiling reports and records that are required of us by qualification awarding bodies or relevant Authorities. You will be informed of this and provided further details when you book on a course/training event where such a requirements applies.
 
7.2.2 Where legally required
We will comply with requests where disclosure is required by law, for example, we may disclose your personal information to the government for tax investigation purposes, or to law enforcement agencies for the prevention and detection of crime. We may also share your information with the emergency services if we reasonably think there is a risk of serious harm or abuse to you or someone else.
7.3 We always aim to ensure that personal information is only used by third parties for lawful purposes in accordance with this Privacy Notice.

8 How we protect your information

8.1 We use technical and corporate organisational safeguards to ensure that your personal information is secure. We limit access to information on a need-to-know basis and take appropriate measures to ensure that our people are aware that such information is only used in accordance with this Privacy Notice.
8.2 We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, contractors.
8.3 Our online forms are always encrypted and our network is protected and routinely monitored.
8.4 However, please be aware that there are always inherent risks in sending information by public networks or using public computers and we cannot 100% guarantee the security of data (including personal information) disclosed or transmitted over public networks.

9 How long will we keep your information?

9.1 We will keep your personal information in respect of financial transactions for as long as the law requires us to for tax or accounting purposes (which may be up to six years after a particular transaction).
9.2 If you request that we stop processing your personal information for the purpose of marketing we may in some instances need to add your details to a suppression file to enable us to comply with your request not to be contacted.
9.3 In respect of other personal information, we will retain it for no longer than necessary for the purposes for which it was collected, taking into account guidance issued by the Information Commissioner’s Office.
 

10 International transfers of information

10.1 We may, on occasion decide to use the services of a supplier outside the European Economic Area (EEA), which means that your personal information is transferred, processed and stored outside the EEA. You should be aware that, in general, legal protection for personal information in countries outside the EEA may not be equivalent to the level of protection provided in the EEA.
10.2 However we take steps to put in place suitable safeguards to protect your personal information when processed by the supplier such as entering into the European Commission approved standard contractual clauses. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA.

11 Your rights to your personal information

11.1 Data protection legislation gives you the right to request access to personal information about you which is processed by Active Fire Management Ltd and to have any inaccuracies corrected.
11.2 You also have the right to ask us to erase your personal information, ask us to restrict our processing of your personal information or to object to our processing of your personal information.
11.3 If you wish to exercise these rights, please contact us and send it along with copies of two separate identification documents which provide photo identification and confirm your address, such as a passport, driving licence, or utility bill.
Please also provide any additional information that is relevant to the nature of your contact with us, as this will help us to locate your records.
(a) You can send us the documents and covering letter via:

Email This email address is being protected from spambots. You need JavaScript enabled to view it.
(scans or photos of your two forms of identification)

Post
Data Protection Officer
Active Fire Management Ltd
Basepoint Centre
Metcalf Way
Crawley
West Sussex, RH11 7XX

We will respond within 1 month on receipt of your request and copies of your identification documents. We reserve the right to charge a reasonable fee if manifestly unfounded or excessive for the administrative costs of complying with the request.
We will also charge a reasonable fee if an individual requests further copies of their data following a request.

12 COOKIES

12.1 General
12.1.1 Our website uses cookies to help improve its functionality and to serve relevant content for users.
12.1.2 This website operates an “implied consent” policy for cookies, which means that we assume you are happy with cookie usage on the site. If you are unhappy you should either not use the site or delete its cookies after visiting the site. Alternatively you could use the anonymous usage option in your browser, such as “Incognito” in Chrome, “InPrivate” in Internet Explorer and “Private Browsing” in Firefox and Safari.
12.1.3 A number of cookies are used on this site for a variety of reasons. Using cookies helps us to understand user needs, provide personalised content, improve functionality and match relevant content and services with users.
12.1.4 If you want to know more about cookies and how to control or delete them, please visit http://www.aboutcookies.org, which contains detailed guidance for users.
12.1.5 Cookies are small text files which contain a small amount of information that is downloaded to your computer or mobile device when you visit a website. When you visit the website again, or visit another website which recognises that cookie, your device is able to communicate with the website and the website can read the information held in that cookie.

12.2 Categories of Cookies

12.2.1 We use [four] categories of cookie on our websites:
(a) Essential
(b) Analytical
(c) Performance
(d) Behavioural Advertising & Third Party Cookies
12.2.2 Essential cookies are required for the operation of our Website and help users to navigate the website and are used for secure transactions and checkouts. Essential cookies can help load pages quickly, facilitate secure online transactions and retain the contents of your shopping cart when you continue shopping or navigate away from the page. Without cookies online shopping might not be possible.
12.2.3 Analytics cookies collect information about how visitors use our website and are used to monitor website performance and user behaviour. They allow us to recognise and count the number of visitors and to see how visitors move around our Website and to improve the website, providing better content for users and to identify areas in need of maintenance.
12.2.4 Performance cookies can help us to identify the most popular products/services/content and present this content more prominently for returning users. On Fastjet.com we use performance cookies to identify the device you are using to access the website and the country from which you are viewing the website. This allows us to present the most relevant content to you the user. Performance Cookies do not collect any information that could identify you. The information collected by these Cookies is either anonymous or pseudonymised.
12.2.5 Behavioural advertising cookies may be used by advertisers or sponsors to serve tailored advertising to users. Online behavioural advertising provides relevant advertising for users, based on interests and previous web browsing activity. We do not control these cookies placed on your computer by third party advertisers.
12.3 Cookies We Use
12.3.1 Our use of Necessary Cookies includes:
(a) identifying you as logged in to the secure parts of our website for the duration of your visit;
(b) remembering information you have previously entered to complete a form (e.g. retrieval of a quote) as you proceed through a journey on our Website. Your information is stored on our secure servers and the cookie contains only a unique reference number which links you to your stored information when you log into the Website.
12.3.2 We do not use Necessary Cookies to:
(a) collect information about you for marketing purposes; or
(b) track your internet activity on other websites.
12.3.3 Our use of Performance Cookies uses includes:
(a) analysing how visitors use our website;
(b) recording any errors that occur;
(c) testing different designs of our website; and
(d) measuring the effectiveness of our advertising.
12.4 We do not use Performance Cookies to collect personal information.
12.5 Accept or block Cookies
12.5.1 You can block any cookies from any website by activating the setting on your browser that allows you to refuse the setting of some or all cookies. However, if you block all cookies (including Necessary cookies) you may not be able to access all or part of our Websites. You can also use your browser settings to delete cookies. For more information about how to disable cookies in your browser please visit www.allaboutcookies.org.
12.5.2 If you share the use of a computer, accepting or rejecting the use of cookies may affect all users of that computer.
12.5.3 Where a cookie is provided by a third party, you may be able to use that third party’s own tools to block that cookie.
12.5.4 Browsers can be set to not accept any cookies at all, but many websites will not be able to function without cookies and it can slow down your online browsing activities.
12.6 IP Address
12.6.1 This site also tracks the IP addresses of its users. An IP Address is a number that identifies an Internet Service Provider and user country. IP addresses do not contain personal information and help us to build a picture of who visits the site.
12.7 Mobile device recognition
12.7.1 This site also tracks the type of device used to access the website. This allows us to direct the user to content which is optimised for their device, increasing the speed of page loading and overall usability.

13 How to make a complaint or raise a concern

13.1 If you would like more information, or have any questions about this policy, to make a formal complaint about our approach to data protection or raise privacy concerns please contact the Information Governance Team:

Email
This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone
0870 06 72757

Post
Data Protection Officer
Active Fire Management Ltd
Basepoint Centre
Metcalf Way
Crawley
West Sussex, RH11 7XX

12.2 If you would like to make a complaint in relation to how we have handled your personal information, please follow our complaints procedure. If you are not happy with the response you receive, then you can raise your concern with the relevant statutory body:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Alternatively you can visit their website.

14 Changes to our Privacy Notice

14.1 Our Privacy Notice may change from time to time, so please check this page occasionally to see if we have included any updates or changes, and that you are happy with them.
(Last updated: 01 May 2018)

This month Active Fire Management have assessed many other different types of properties too including new premises for Northumbria Police, a school, a college, a doctor’s surgery/medical centre, many offices and business in London and a number of care homes as well as general needs housing properties for our housing association customers across the country.

So far it’s been a very busy and diverse quarter and the team at Active Fire Management look forward to continuing with a steady workload throughout the forthcoming quarter.

Further guidance regarding escape routes

This section provides further guidance on the general principles that apply to escape routes and provides examples of typical escape route solutions for a range of common building layouts. The guidance is based on premises of normal risk so if your premises (or part of your premises) are higher (or lower) risk you should adapt the solution accordingly.

Travel distances

Having established the number and location of people and the exit capacity required to evacuate them safely, you now need to confirm that the number and location of existing exits is adequate. This is normally determined by the distance people have to travel to reach them.

In new buildings which have been designed and constructed in accordance with modern building standards the travel distances will already have been calculated. Once you have completed your fire risk assessment you need to confirm that those distances are still relevant.

When assessing travel distances you need to consider the distance to be travelled by people when escaping, allowing for walking around furniture or display material etc.

The distance should be measured from all parts of the premises (e.g. from the most remote part of an office or shop on any floor) to the nearest place of reasonable safety which is:

A protected stairway enclosure (a storey exit)
A separate fire compartment from which there is a final exit to a place of total safety.
The nearest available final exit

Suggested travel distances

Where more than one escape route is provided:

25m in higher fire-risk area.
45M in normal fire-risk area.
60m in lower fire-risk area.

Where only a single escape route is provided:

12m in higher fire-risk area.
18m in normal fire-risk area.
25m in lower fire-risk area.

The travel distances given above are based on those recommended in Approved Document B of the Building Regulation and are intended to complement the other fire safety recommendations in Approved Document B. Your current escape route travel distances may be different from these since they may be based on recommendations made in alternative guidance.

Where your route leads to more than one final exit, but only allows initial travel in a single direction (e.g. from a room or dead end), then this initial travel distance should be limited to that for a "single escape route". However, your total travel distance should not exceed that for "more than one escape route".

Measuring travel distance

The route taken through a room or space will be determined by the layout of the contents e.g. work stations, aisle layout. It is good practice to ensure routes to the exits are kept as direct and short as possible. In small rooms there may only be one exit but in larger rooms or area there may be many exits.

In some cases where the contents are moved around or the space is liable to frequent change, e.g. in a storage area or where racking is moveable you should ensure that the exits, or the routes to them, do not become blocked or the length of the route is not significantly extended.